Privacy Policy

1. Introduction

ZenLocal ("we", "us", or "our") operates the ZenLocal platform. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.

2. Information We Collect

We collect information that you provide directly to us, including:

• Account information: name, email address, and password when you create an account.
• Billing information: payment details processed securely through Stripe. We do not store your full credit card number.
• Business data: business names, addresses, and other details you add to the platform for tracking and analysis.
• Usage data: how you interact with our platform, including features used, pages visited, and actions taken.

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services.
• Process transactions and send related information, including billing confirmations.
• Send you technical notices, updates, and support messages.
• Respond to your comments, questions, and customer service requests.
• Monitor and analyze trends, usage, and activities in connection with our service.

4. Data Sharing

We do not sell your personal information. We may share your information only in these circumstances:

• Service providers: with third-party vendors who perform services on our behalf (e.g., Stripe for payment processing).
• Legal requirements: if required by law, regulation, or legal process.
• Business transfers: in connection with a merger, acquisition, or sale of assets.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you services. You may request deletion of your account and associated data by contacting us.

7. Cookies

We use session cookies to keep you logged in and to remember your preferences (such as theme settings). We do not use third-party advertising cookies.

8. Your Rights

Depending on your location, you may have the right to:

• Access, correct, or delete your personal data.
• Object to or restrict processing of your data.
• Data portability — receive your data in a structured, commonly used format.
• Withdraw consent where processing is based on consent.

To exercise these rights, contact us at the email below.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at [email protected].